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İstanbul(Avr.)(Beyoğlu)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Medium Level Manager

Department

Front Desk

Front Desk

Application Count

224 application

Job Type

Full-Time

Position Level

Medium Level Manager

Application Count

224 application

Department

Front Desk

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QUALIFICATIONS AND JOB DESCRIPTION

The Tribute Portfolio features a select group of independent partner hotels, each with its own personality, experience, style and features. Located in emerging neighborhoods and cities around the world, Tribute guests favor hotel stays that reflect their own unique and personal styles and serve as a beacon for likeminded individuals. Be a part of our team and help us create new communities all over the world.

Requirements:

  • Minimum 3-years’ experience in a similar role within Front Office in a Luxury Hotel environment with similar standards and expectations.
  • Fluent in English and Turkish communication proficiency. Expertise in a third language would be desirable.
  • Possesses foresight, proactiveness with an excellent analytical ability. Quick thinker, on top of the situation and commendable decision-making skills.
  • Ability to deal with a high level of work demand and pressure, individual must have great organization skills.
  • Highly committed, passionate, and able to work in different shifts.
  • Eloquent, personable, naturally positive, and highly engaging in serving guests.  Excellent oral and written communication and able to work under pressure, extend flexibility and remain efficient, effective, and engaging at all times.

    Job Description:

    • Develops, motivates, supervises, and coaches department employees in maintaining a culture in compliance with mission, vision, values, and core Marriott principles. Ensuring that all new team members receive an in-depth induction program in line with defined guidelines and maintains a high level of understanding and awareness of the Service Principles
    • Ensures guest engagement through prompt warm, courteous, efficient, and personal recognition and interaction
    • Control room inventory for respective room types and categories. Handle discount and credit procedures under the established discount policy and credit system
    • Engages, attends, and follows up on guest needs, requirements, concerns, and comments, creating professional relationships and fostering excellent guest relations and service recovery
    • Responsible for handling and coordinating departmental concerns ensuring the timely and appropriate resolution of guest concerns and incidents
    • Coordinate with Housekeeping and Engineering to ensure all the rooms are ready to be sold in the period with demand
    • Ensure to perform Lobby duty and promote visibility especially during peak hours engaging with guests and meeting VIP arrivals, sending off VIP departures in constant coordination with the Duty Managers and Guest Relations team

  • Preferred Candidate

    5 - 25 years of experience
    Bachelor’s(Graduate)
    Completed

    Ön Büro Müdürü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

    Ön Büro Müdürü Ön Büro Müdürü Maaşları Ön Büro Müdürü Nasıl Olunur? Ön Büro Müdürü Nedir? Ön Büro Müdürü İş İlanları

    Ön Büro Müdürü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

    Ön Büro Müdürü Ön Büro Müdürü Maaşları Ön Büro Müdürü Nasıl Olunur? Ön Büro Müdürü Nedir? Ön Büro Müdürü İş İlanları