Customer Experience & Process Specialist

Kafein Yazılım Hizmetleri Tic. A.Ş.

Who Are We?

Established in 2005, Kafein Technology has been providing to the technology software and management needs of national and global customers in telecom, banking, technology, tourism, services, insurance, and retail sectors for more than ten years. In addition to turn-key solutions tailored to customer needs, Kafein Technology develops software in the field of IoT, big data analysis, security, and mobile applications, and continuously work on R&D projects with its global partners and institutions.

General Qualifications:

• Bachelor’s Degree in Computer Science, Engineering or related discipline
• Have an excellent command of both written and spoken English
• Minimum 2-3 years of experience in Digitalization Projects , Information Technology Business Analyst, or Product Development area 
• Good technical background and familiarity with system development life cycle
• Familiar with process design and documentations as well as process improvement
• Experience on process development tools (MS Visio & Miro etc.) 

Job Responsibilities:

• Analyze existing workflows, evaluate business processes, anticipate requirements, uncover areas for improvement, and develop/implement solutions.
• Ensure solutions (including functional specifications) meet the business and process owner needs and requirements.

Kariyer.net üzerinden elektronik olarak ileteceğiniz kişisel bilgileriniz, Kafein Yazılım Hizmetleri  Ticaret A.Ş. bünyesinde oluşacak mevcut ve gelecek işe alım ihtiyaçları doğrultusunda istihdam olanaklarının değerlendirilmesi amacıyla 7 Nisan 2016 tarihli Resmi Gazete’de yayımlanan 6698 sayılı Kişisel Verilerin Korunması Kanunu kapsamında veri sorumlusu olarak tarafımızca işlenecek ve veritabanımızda gizlilik içerisinde saklanacaktır. Bu işe başvurarak, özgeçmişinizin veritabanımızda yer almasını kabul etmiş olduğunuzu bildirmek isteriz.