Night Manager

Renaissance Polat Istanbul Hotel

• University degree in Tourism and Hotel Management,
• Minimum 3 years experience as a similar position in 5 star international hotels, Front Office experience would be remarkable,
• Advanced English communication skills
• Strong computer skills including “Opera” and/or “Micros” systems knowledge,
• Strong organization, planning and communication skills,
• No military obligation for male candidates

İŞ TANIMI

• Direct report to “Hotel Management” for all activities and supervise all staff including security.
• Support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with brand values.
• Be aware of guest satisfaction scores and work toward increasing all departmental and overall guest satisfaction.
• Monitor all operationnal staff and ensure Front Office & F&B compliance with accounting controls and procedures.
• Review correspondence from guests and incident logs and direct staff according to information obtained.
• Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication.